Impression Collection
Re-innovate RISD museum exploring experience
Project Description:
RISD Museum is dedicated to provide inclusive,
educational sources to institutions and local communities.
educational sources to institutions and local communities.
In this 4-week group project, we started from researches,
survey and interviews with visitors and staff. Then we created a wholesome service design system based on RISD Museum's values, roles and audiences.
survey and interviews with visitors and staff. Then we created a wholesome service design system based on RISD Museum's values, roles and audiences.
My Role: We distributed research work evenly and finalized solution together. My specified part in design is service blueprint and "In Gallery" experience.
Research Methods:
Qualitive: Interviews with Museum supervisor, staff and visitors, on site fast prototype testing;
Quantative: Face-to-face surveys with museum visitors.
